Facepunch Studios Ltd looks forward to working with the security community to find vulnerabilities in order to keep our businesses and customers safe. This program covers all of our currently released game, their servers and their backends.
Response Targets
Facepunch Studios Ltd will make a best effort to meet the following SLAs for hackers participating in our program:
Type of Response |
SLA in business days |
First Response |
5 days |
Time to Triage |
10 days |
Time to Bounty |
35 days |
Time to Resolution |
depends on severity and complexity |
We’ll try to keep you informed about our progress throughout the process.
Disclosure Policy
- As this is a private program, please do not discuss this program or any vulnerabilities (even resolved ones) outside of the program without express consent from the organization.
- Follow HackerOne's disclosure guidelines.
Program Rules
- Please provide detailed reports with reproducible steps. If the report is not detailed enough to reproduce the issue, the issue will not be eligible for a reward.
- Submit one vulnerability per report, unless you need to chain vulnerabilities to provide impact.
- When duplicates occur, we only award the first report that was received (provided that it can be fully reproduced).
- Multiple vulnerabilities caused by one underlying issue will be awarded one bounty.
- Social engineering (e.g. phishing, vishing, smishing) is prohibited.
- Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with the explicit permission of the account holder.
Dependencies
- If you discover a vulnerability in a library or OS component, we strongly advise you to follow responsible disclosure procedures directly with the vendor. We will not pay bounties on undisclosed vulnerabilities in dependent components.
Out of scope vulnerabilities
When reporting vulnerabilities, please consider (1) attack scenario / exploitability, and (2) security impact of the bug. The following issues are considered out of scope:
- Cross-Site Request Forgery (CSRF) on unauthenticated forms or forms with no sensitive actions
- Attacks requiring MITM or physical access to a user's device.
- Previously known vulnerable libraries without a working Proof of Concept.
- Missing best practices in SSL/TLS configuration.
- Any activity that could lead to the disruption of our service (DoS).
- Rate limiting or bruteforce issues on non-authentication endpoints
- Missing best practices in Content Security Policy.
- Missing HttpOnly or Secure flags on cookies
- Missing email best practices (Invalid, incomplete or missing SPF/DKIM/DMARC records, etc.)
- Vulnerabilities only affecting users of outdated or unpatched browsers [Less than 2 stable versions behind the latest released stable version]
- Software version disclosure / Banner identification issues / Descriptive error messages or headers (e.g. stack traces, application or server errors).
- Public Zero-day vulnerabilities that have had an official patch for less than 1 month will be awarded on a case by case basis.
- Tabnabbing
- Open redirect - unless an additional security impact can be demonstrated
- Issues that require unlikely user interaction
- Denial of service
- Attacks that require social engineering/phishing
- Hypothetical issues that do not have any practical impact
- Spamming
- Any physical attempts against Facepunch property or data centers
Safe Harbor
Golden Standard Safe Harbor applies.
Thank you for helping keep Facepunch and our users safe!